We offer you a 100% satisfaction guarantee !

If for any reason you are not totally satisfied with your order you MUST notify us within 2 hours of receipt or all guarantees are null and void. NO EXCEPTIONS or EXCUSES !!!

The vast majority of disease in home aquaria can be prevented by avoiding stress. Stress will weaken a fish's immune system leaving the fish more susceptible to disease and infestations by parasites. Trying to avoid some of the more common stress factors, we believe most problems in home aquaria can be alleviated.

If for any reason you are unsatisfied with your shipment we will gladly refund you your payment price, not including the shipping charges.

You are responsible to return the order in it's entirety to us in the same condition it was received as well as the same packaging as it was received in via the same shipping method you received it by.

Once we receive the shipment and verify they are in the same pristine condition as they were shipped to you a refund will be issued in the same manner it was received.